Voice is not so easy to knock on the smart home door
OFweek smart home network news: Although a spring rain makes Beijing warm in March, but it is clear that millet has not been affected by this chill. On March 21, Xiaomi held a new conference and released the first artificial intelligence voice TV - Xiaomi TV 4A. Among them, the most capable of igniting the fire in the chest by Xiaomi is that this TV is equipped with a voice recognition technology that can not only complete various common operations through voice commands, but also allow users to truly bid farewell to the remote control, and at the demonstration of the Xiaomi TV Conference. You can even use voice to search for content in movies. It is undeniable that such more "understand you" voice control has been significantly improved than those we have seen before, but this is even the ultimate performance of voice control? Can it once again assume the role of a smart home appliance?
Millet's artificial intelligence voice application is not the first example
It is not only the Xiaomi family that allows home appliances to carry “voice recognition†technology. The most successful example is none other than Amazon. Since the launch of Echo in 2014, this product has successfully occupied more than 3 million home entrances and has become a model for companies to compete for research. As far as China's color TV industry is concerned, there are also Changhong and LeTV. As early as 2015, Galanz introduced the Chinese-language intelligent drum washing machine “G+Dragon†to the entire home appliance circle. At the AWE2017 recently held, Baidu announced a strategic cooperation with Haier and Midea, which will be called artificial intelligence. The operating system empowers smart home appliances and showcases cooperative home appliances.
It is understood that Xiaomi TV 4A really does a higher level in speech recognition. It can handle more complex user interaction logic and instructions that require logical reasoning, like "Yue Yunpeng chasing pictures" and "I want to see Feng Xiaogang and his wife's movies", etc. Voice operating systems can give precise feedback.
Voice is not so easy to knock on the smart home door
Li Hongyan, chairman and CEO of Baidu, predicted that the human-machine interface of natural language is the next development direction. In the future, TVs and refrigerators may produce smart applications. From this point of view, is the door to smart appliances really knocked by voice technology? It doesn't seem to be exactly.
Hu Yu, President of HKUST Flywheel Value, frankly stated that more and more people are thinking about how to use artificial intelligence technology to enhance their products and services, so the penetration rate will certainly be higher in the future. At the same time, he also pointed out that the current artificial intelligence technology is still in the "weak artificial intelligence" stage, and most of them can only reach the level of voice assistants. This is not Hu Yu's pouring cold water, and Wang Chuan, the head of Xiaomi TV's display of the “little mistakes†in Xiaomi TV 4A’s press conference, expressed that the current artificial intelligence technology is not perfect. In addition, Luo Yonghao also encountered the failure of speech demonstration at the conference.
Although Li Hongyan said that voice interaction is the future development trend, Li Deyi, director of the China Artificial Intelligence Society and Academician of the Chinese Academy of Engineering, pointed out bluntly that many voice intelligence technologies still remain at the stage of simple voice conversation and are far away from interactive knowledge. Not enough. In the industry, there are many problems to be solved, such as the requirements for the environment, Kang Heng, vice president of IoT cloud knowledge voice said that the noise problem is the industry difficult. In addition, Wang Yufeng, head of the Sogou Voice Interaction Technology Center, also pointed out that the current voice interaction is not enough for stability, and there is a big gap between user expectations and technical capabilities. There are also problems such as the limitation of speaking distance, the inability to continue conversation, and the inability to interrupt.
On the other hand, in addition to technical barriers, home appliances equipped with voice modules will also have flaws in their use. When the hand is inconvenient, people naturally think of using sound controls, such as driving. However, for Chinese consumers, especially the more conservative elderly users, they are not used to talking to a machine in an empty room. They need to overcome certain psychological barriers during use. This is why Shao Yang, chief strategy officer of Huawei's consumer business, once said in an interview that voice control will not be the mainstream form of smart home operation.
It can be seen that the voice of the smart appliances is indeed a bit "the road is long and far-reaching, I will look up and down and seek" means. On the technical level, Shao Yang believes that only by working together, sharing technology platforms, and exerting their respective advantages, can they truly solve the puzzles of home intelligence and give users the most convenient and valuable experience. It is undeniable that the voice control of smart home appliances such as Xiaomi TV 4A is constantly on the rise. However, these household electrical appliances are far from being able to "understand" and "serve" the users. The medical industry has specialized in it. It is difficult to accomplish by relying on the strength of one company alone. This requires coordination of the entire industry chain and even overseas integration. For example, an Israeli company known as Beyond Verbal developed a technology that uses voice to perform emotion recognition analysis. If this technology is applied to a smart home appliance voice system, then the home appliance can perceive the user's emotions to better serve.
The voice interaction in the science fiction film is magical, but it falls back to the reality that the home appliance company must not blindly follow the trend like adding the “wifi moduleâ€. Liu Buchen, a senior observer of the home appliance industry, pointed out that although mainstream TV companies have (voice recognition) applications, most of them have not promoted the technology as a significant selling point. In other words, at this stage, the technology is merely an attempted product in the process of vendor intelligence, and there is no large amount of good consumer experience to support, even facing the dilemma that Zhang does not open up. In fact, household appliances companies should have a more open field of vision. After all, there are other options for smart control. According to foreign media reports, Facebook owner Mark Zuckerberg has developed the Jarvis family assistant, which uses text messages to control smart devices. Its greatest advantage is that it supports multiple languages ​​and covers a wide range of devices.
The Internet can make the world more closely linked, and smart phones make the mobile Internet a reality. But why is artificial intelligence locked in the "stereotype" of science fiction movies and novels? In this intelligent era where sub-minutes can be subverted by technology, "voice interaction" is a good or bad moment, because it is only one of the thousands of dust in the "smart" world. Hu Yu said that the future of artificial intelligence has come, so companies must do is to put aside the "beggar" of ideas, rational analysis, find the right direction, in order to bring the most appropriate experience for the user, in order to survive in the intelligent transformation of the waves .
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